The Strategic North Star for 2026
AI, data, and personalization aren’t the strategy — they’re the infrastructure supporting it.
AI, data, and personalization aren’t the strategy — they’re the infrastructure supporting it.
Many DMOs operate with continuous awareness, yet lack a fully connected inspiration-to-booking funnel. In an AI-driven world, showing up early isn’t enough.
As AI becomes infrastructure, the brands that stand out won’t be the ones producing the most content, but the ones using AI to amplify humanity, clarity, and trust.
As AI answers questions without sending users to websites, traffic alone no longer reflects impact. Yet websites still matter as the fuel for AI discovery. In 2026, DMOs must rethink what success looks like — and how they measure it.
This year, content strategy has to do more than perform in feeds. AI-driven discovery favors modular, plain-language blogs and video ecosystems that can be repurposed across platforms. The future isn’t short or long form. It’s intentional content systems.
In 2026, performance isn’t about channel loyalty. It’s about meeting travelers where discovery actually happens.
In 2026, co-op dollars aren’t just about shared spend. They’re about shared storytelling. Our data shows nearly every DMO still participates in co-op programs, but the most effective ones are moving beyond logos toward narrative alignment.
The loudest voices in travel marketing aren’t always the biggest anymore. In 2026, mid-city DMOs are shaping the conversation — not by outspending major metros, but by out-strategizing them.
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Kentucky is more than just bourbon and horses. The fine folks at Visit Northen Kentucky in conjunction with the Kentucky Tourism Industry Association showed that fact off in style last week at their annual conference. What were the top takeaways from the conference, we asked our man on the ground in Kentucky, Andrew Held, to help answer that question.
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