Your Website Isn’t the Center Anymore: Marketing in a Zero-Click World
This is the shift most teams are still underestimating.
The website is no longer the center of the journey.
It’s just one input.
In the episode, Eric Hultgren frames this as a “Copernicus moment” and it’s exactly right.
We’ve spent years optimizing for:
- Traffic
- Clicks
- Sessions
But now:
- Travelers get answers without visiting your site
- AI systems synthesize information before users ever click
- Decisions happen upstream
That’s zero-click behavior.
And it changes the job.
Because now the question isn’t: “How do we get them to our site?”
It’s: “Did we show up when the decision was being made?”
That requires a different kind of content:
- Specific, not broad (“great for families” doesn’t work anymore)
- Structured, not narrative-heavy
- Chunked so machines can understand it without context
It also requires a different kind of measurement:
- Not just traffic
- But visibility in answers
And maybe most importantly:
- A shift in mindset
Your website isn’t gone.
But it’s no longer the front door.
It’s infrastructure.
And the brands that understand that fastest will be the ones that stay visible in an AI-mediated world.
If you want to see exactly how this plays out, and what to do next, watch the full episode.
Learn more about how we can help you adapt to the evolving marketing landscape and ramp up your efforts.
July 23, 2026
Every week, businesses make decisions that reveal where consumer expectations are headed. Often, those decisions have little to do with travel. But they have everything to do with how people discover places, form emotional connections and experience the journey. Here are three signals we’re watching and what they could mean for travel marketers.
July 22, 2026
Around a decade ago, we introduced the Five Stages of Travel to help destinations understand how travelers move from inspiration to advocacy. That framework still holds true today. But the traveler has changed.
July 10, 2026
Here are three signals we're watching and what they could mean for destination marketers.




Ad Choices