Behavior Beats Intent: The Shift Travel Marketers Can’t Ignore

Ktimene Axetell

Ktimene Axetell has been on both sides of the data table, and that changes how she talks about it. Before she became CEO of Arrivalist, she ran a DMO — and led that team to a National Geographic Traveller Platinum Award in sustainability, which is not a marketing achievement. It’s an operational one. It requires community alignment, economic modeling, and the kind of long-term thinking that quarterly reports punish. She brought that background into Arrivalist, a company built on a simple but consequential premise: stop guessing where travelers go and start tracking where they actually went. With 60 million monthly opted-in devices and a methodology built around verified place-based behavior, Arrivalist is making the case that the foundation of destination marketing — the audience data — has been softer than anyone wanted to admit. Ktimene is now the one asking the industry to build on something firmer.

For years, marketing relied on intent.

Search a keyword, join an audience, serve an ad.

But intent is noisy.

In discussion with Ktimene Axtell, the more durable signal is behavior—where people actually go, how they move, and what patterns repeat.

That’s a different level of truth.

Intent suggests interest.
Behavior proves action.

And the difference shows up in performance:
  • audience targeting becomes sharper
  • spend becomes more efficient
  • messaging becomes grounded in reality

But the bigger shift is happening now.

AI systems don’t rely on one signal—they blend both:
  • past behavior
  • predicted intent
Which means strategy has to evolve.

Not replacing intent with behavior—but layering them.

The organizations that adapt will stop chasing perfect targeting and start building systems that respond to real movement.

Because behavior doesn’t just predict the future—it explains it.

Learn more about how we can help you adapt to the evolving marketing landscape and ramp up your efforts.

  • May 27, 2026
    Google SEO

    For the last two years, perhaps marketers have been asking the same question: “How do we optimize for AI search?"   Google just answered that question with unusual clarity. It is editorial. In its new guide on optimizing for generative AI features, Google repeatedly emphasizes something that should make every content marketer slightly uncomfortable: Non-commodity content. For years, SEO rewarded scale. [...]

    3 min readBy Published On: May 27th, 2026
  • May 11, 2026

    At Advance Travel & Tourism, we believe the best partnerships start with understanding the realities destination organizations face every day. That’s one of the many reasons we’re excited to welcome Thomas Salley to the team as our newest Account Executive.

    1 min readBy Published On: May 11th, 2026
  • May 11, 2026

    Visibility used to follow a familiar pattern: search, rankings, clicks, visits. That structure is starting to shift. AI doesn’t just retrieve pages. It assembles responses. Instead of presenting a list of links, it’s interpreting information and building answers. That changes how destinations appear—and whether they appear at all. Being present online is no longer the only requirement.

    1 min readBy Published On: May 11th, 2026

Contact us today to discuss your new travel marketing strategy.